It is likely that everyone reading this post has heard of the 80/20 rule. To review, Pareto’s rule states that a small number of causes is responsible for a large percentage of…

Every business has some process improvement opportunities.  The key is to know how to gain improvement in quality, cost, or time with a process in need of help.  What follows is an…

How a project ends has a lot to do with how it starts.  Yet the true beginning can be traced back before the kickoff meeting—to the project charter.  When properly constructed, a…