Author Archives: Keith Starcher

Communication—Or, “Did I really say that?”

It is somewhat ironic that leaders, who usually consider themselves outstanding communicators, are many times at the core of “communication problems” within an organization.[i]   This message is for leaders. I’ve been taught…

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Star Performers: The Answer to Talent Gap

Competition is alive and well within the higher education industry, and the key competitive resource is employee talent.  That is, all other things being equal, schools with higher levels of talent (at…

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A Sabbath in Name Only

‘Some anthropologist said that one definition of happiness is to have as little gap as possible between your work and your play’ – that was the wisdom of US author and comedian…

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Impact Your Organization: Gather Real-Time Information

Today, consumers benefit from the ubiquity of information: · Increase in choices.  The buyer can now make more informed choices. · Increase in the demand for value.  The increasingly knowledgeable consumer has…

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What’s Your Corporate IQ?

Dr. Jim Underwood contends that Corporate IQ provides a “concrete, quantifiable method to rank companies within industries” (p. vii).[i]  Corporate IQ “measures the degree to which a firm is prepared to operate within and…

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Keeping the Main Thing the Main Thing

Don’t Perfect the Irrelevant! I think each of us can relate to this, both personally and professionally.  How much time do we spend on things that aren’t part of our core mission? …

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Hire and Promote the Best

Someone once said that “Love is blind, but hiring shouldn’t be.”  The question is, “Do you and I have the courage to ‘hire and promote the best?’” There is another truism that applies in…

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Performance Planning Meetings

“Plans fail when there is no counsel” ~ Proverbs 15:22a Holman Christian Standard Bible Great managers apply four elements in helping their employees improve their performance: Simplicity Frequent interaction Focus on the…

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One-on-One Meetings

In 400 B.C., Aristotle argued that a leader’s task is to create conditions under which all followers can realize their full human potential.  Thus, leadership is not about the leader’s needs for…

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Sometimes Heroes Wear Suits

“Entrepreneurs are the heroes of our world.  Despite the risks, the hard work, the hostility from society, the envy from neighbors, and state regulations, they keep on creating, they keep on producing…

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