Tag: customer service

Can a Company Afford to have Poor Customer Service?

Can a company afford to have poor customer service? My wife and I recently purchased new furniture from a national retail chain store. We spent over $17,000 at this store. The salespeople…

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How Do You Put Your Employees First?

The notion of internal marketing has been around for a while.  It exists when an organization’s leadership communicates to employees about the need to effectively serve and satisfy its customers to create…

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